Pickup and Delivery

 

Changes amid COVID-19 outbreak

We know that there are a lot of uncertainties and hard times right now. Many in our community have self-quarantined themselves or have begun work from home duty. We would like to extend every resource we have to help make your lives easier.

For a limited time, we will be offering pick-up and drop off services for dogs requiring any of our services over $15 so that you can remain safely in your home. We are offering our Doggy Bus Service Monday-Friday.

How does the Doggy Bus work?

Call us and let us know that you need to utilize our Doggy Bus Services. We will set up a time frame to pick up your dog in the morning. When we are 5 minutes away we will call/text you to let you know that we are almost there to pick up your furry friend. You can place your dog in a kennel on your front porch/patio and we take your dog to our facility. This will help with social distancing. We will perform whichever service your dog is in need of and then at the end of the day, we will call/text you to let you know that we are on our way to drop off your dog. We will return them to their kennel and you will be all set!

We are limiting pick-ups and drop-offs to within 20 miles from our facility. All Pick-ups and drop offs will take place between 7 am – 9:30 am and 3:30 pm – 6 pm based on number of dogs requiring the service each day.

What else have we done to help slow the spread of COVID-19 and other contagious illness?

While we have always prided ourselves on our impeccable cleaning procedures we have increased the frequency and detail of our cleaning protocols. We have limited the need for clients to spend more than a few minutes in our facility by temporarily lessening the paperwork required to drop off dogs. We have also moved all required documents and payment to 100% online. Our staff are continuing to clean the facility as usual however we have greatly increased the frequency and intensity.